Office Hours

Our office is open Monday through Thursday from 7:00 AM to 5:00 PM and Friday from 8:00 AM to 1:00 PM.

In Case of an Emergency

If you have a NON LIFE-THREATENING concern or question outside of our normal business hours, you may call our hospital number (315-445-8170) and leave a voicemail. A staff member from our office will contact you the following business day.

If you have a LIFE-THREATENING emergency involving your pet outside of our regular business hours, we recommend that you contact one of the following emergency facilities: 

• Veterinary Medical Center of CNY at 5841 Bridge Street, Syracuse – (315) 446-7933
• Urgent Veterinary Care at 207 Genesee St, Auburn – (315) 515-3074
• Cornell University Hospital for Animals at 930 Campus Rd, Ithaca – (607) 253-3060
• Elemental Pet Vets (Urgent Care) at 1610 Dryden Rd, Freeville – (607) 291-4021
• Upstate Veterinary Specialties at 152 Sparrowbush Road, Latham – (518) 783-3198
• Orchard Park Veterinary Medical Center at 3930 North Buffalo Rd, Orchard Park -- (716) 662-6660
• Greater Buffalo Veterinary Emergency Clinic at 4821 Genesee St, Cheektowaga – (716) 839-4043
• Green Acres Veterinary Center at 2060 Niagara Falls Blvd, Tonawanda – (716) 694-0122